Terms and Conditions

Please read these Terms & Conditions carefully before using our website. By accessing or using our website, you agree to be bound by the provisions set out below.  If you do not agree to be bound in this way, do not continue to access or use our website. We may modify these provisions at any time. Any such modifications are effective immediately from the time they are included on our website. You agree to review these provisions regularly to ensure you become aware of any modifications to them.

Confidential information

The internet is not a secure medium and privacy cannot be assured. We cannot accept any responsibility for any harm or damage you may experience or incur by sending personal or confidential information to us over the Internet or if we send you such information at your request.
If you choose to give us personal information via the Internet we may need to correspond with you, for example, to let you know how we will use such information. If you inform us that you do not wish to have this information used as a basis for further contact with you then we will respect your wishes.

Contracts

Please note that contracts may not be concluded by us by email.

Encryption

Please note that any e-mail sent to or from us via this website and any attachments will not be encrypted. They may therefore be liable to be compromised. This is an inherent risk in relation to email.

We do not, to the extent permitted by law, accept any liability (whether in contract, negligence or otherwise) for any external compromise of security and/or confidentiality in relation to transmissions sent by email.

Cookies

Cookies are software applications which are placed onto the hard drive of your computer by web sites. The aim of a cookie is to track a user's navigation in the web site and store the information on the user's hard drive. This information should make your web site visits more productive by storing and using information on your web site preferences and habits. They do not identify users personally but they do identify each user's computer. Your browser software can choose whether or not to accept cookies and most browser software is initially set up to accept them.

We may offer cookies to you and you should ensure that your browser software is set not to accept cookies if you do not wish to receive them.

This website uses a Google Analytics cookie. This cookie is used to collect information about how visitors use our site. We use the information to track behaviour across our website so we can review and improve our online service.

Data Protection & Privacy

We may collect and process data (including sensitive personal data, if you have given us permission to do so) about you including, but not limited to, information you provide:

  • by filling in forms on our website
  • when you contact us
  • when you respond to surveys
  • when you subscribe to receive e-mail updates from us; and
  • by way of cookies, such as details of your visits to our website and resources you access.

We will comply with the requirements of all relevant data protection legislation in force from time to time. In particular users may request a copy of any personal data held by us about them upon written application. Please note we reserve the right to charge the current statutory fee for providing such information. If you believe that any personal information we hold about you is incorrect or incomplete, please contact us immediately. Any information found to be incorrect will be corrected promptly.

We intend to manage any information learned about you in an ethical manner. It will only be used for our internal purposes.  We will not pass information we hold about you to any organisation outside Delaware North Companies.

We do not collect or compile personally identifying information for dissemination to third parties for consumer or business marketing purposes. We do not sell databases or personal information to third parties. We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce or apply these Terms & Conditions.

We can follow your navigation through our website and identify the web pages which you visited. We may use such information to build statistics on users of our website for our own use and for the use of third parties.

Links

You may link to our website homepage from a website owned and controlled by you in a way that is lawful and does not damage our reputation or take unfair advantage of it. We may withdraw linking permission without notice.

You must not use any link to our homepage to suggest any association, approval or endorsement by us.

We do not accept any responsibility for the information practices of a website you are able to access through a link on our website. We make no representations about any other websites which you may access through links on our website.

The inclusion of a link to a third party website contained on our website does not mean that we endorse that third party website.

A third party website accessed from a link on our website is independent from ourselves and we have no control over the content and/or management of that website. You view and rely upon the contents of any such third party website at your own risk. We accept no liability to you for the contents of and/or information on any third party website.

We shall have no liability to you for any loss or damage you may suffer if you enter into any contract as a result of viewing a third party website linked to our website.

We do not guarantee that any links to third party websites contained on our website will function correctly.

Intellectual property

All website design, text, pictures, graphics and the selection and arrangement of them and all software compilations, coding, underlying source code, software and all other material on this website are copyright Delaware North Companies unless otherwise acknowledged. ALL RIGHTS ARE RESERVED.

Infringement of our copyright in this website or the materials associated with this website may lead to criminal and/or civil sanctions in the UK, US and other countries.

If you believe that any content of our website in any way infringes intellectual property rights belonging to you or any third party, please contact us immediately.

Viruses

Please note that viruses and similar destructive programs are an inherent risk of communication via the Internet.

We will use our reasonable endeavours to prevent contamination of any material sent to you with any virus or similar destructive code.

We do not, to the maximum extent permitted by law, accept any liability for any virus or similar destructive code which computer equipment and/or software used by you may suffer as a result of your accessing our website and/or any other communication via the Internet between you and us.

It is your responsibility to scan what you choose to download from our website to ensure that it is free of such items as viruses, worms, trojan horses, logic bombs and other similar destructive code.

You must not introduce any viruses, worms, trojan horses, logic bombs or other similar destructive code to our website, attempt to gain unauthorised access to our website, the server on which it is stored or any server, computer or database connected to our website, nor attack our website using a denial of service attack. To the extent that you do any of these things, we may report such activities and disclose personal data relating to you to any relevant law enforcement agency.

General disclaimers

Neither we nor any of our affiliates, directors, employees or other representatives will be liable for losses arising out of or in connection with the use of and/or inability to use this website.

We are only providing this website and its contents on a 'as is' basis and we make no (and expressly disclaim all) representations or warranties of any kind with respect to this website or its contents including without limitation warranties of merchantability and fitness for a particular purpose. In addition, we do not represent or warrant that the information accessible from or via this website is accurate, complete or current.

The limitations of liability in relation to this website apply to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

The limitations of liability in relation to this website do not limit our liability to the extent that it cannot be limited and/or excluded by applicable law.

Your use of our website is subject to English law. Any dispute and/or claim arising out of this website is subject to the non-exclusive jurisdiction of the English Courts.

You are liable for any telephone charges and any charges made by your internet service provider as a result of your use of the internet service.

Any rights not expressly granted by us are reserved.